Refund Policy

Because of federal and local laws we will not be able to receive medications back after they have been dispatched. If for some reason your order did not show up or got damaged, we will issue an immediate refund or send another package at your request. You should also check your local laws regarding generic medication; some places might not allow such an import.

We will ask you to first allow 25 business days from the day the order was shipped. If after those 25 days, you have not recieve the package, or if you received notification by Customs that your package was on hold or returned to sender, please send us a refund request and we will take care of your request promptly.

The refund procedure usually takes 5-7 business days, after this period the refund will be reflected at your credit card statement.

Please Note: If you have any queries regarding your transaction, please don't hesitate to contact us.